Experience best-in-class network performance, streamlined communication, and seamless enterprise solutions like never before with United SMB.Learn more
Protect your people, facilities, assets, and data with complete AI-enabled commercial-grade surveillance camera systems with improved surveillance range and sightlines.Learn more
We deliver effective and simple-to-use access control systems. From stand-alone to network systems, we offer end-to-end design, installation, repair, and maintenance of access systems.Learn more
Expand, explore, and excavate the possibilities with VoIP solutions from United SMB. Switch to smart solutions under one roof.Learn more
Deliver top-of-the-line IT operations that ensure your team's productivity soars.
Stay ahead of evolving cybersecurity threats, minimize risk, and meet compliance requirements.
Streamline your business operations and get the most of every investment.
United SMB is a service-focused security integration, network consultation, VoIP IT support, and
service provider company providing unparalleled services to the community of Houston, Austin, and
Dallas since 2002. Here at United SMB, we understand and value your business and cater to your
specific needs. We are a progressive company that keeps up with the latest trends and technology in
the industry so your business can stay ahead of the competition.
Our top-of-the-line customer care and passion for providing premium IT services have driven us to serve our local community residents and independent businesses. Our goal is to deliver a cost-effective solution to formulate and manage your IT infrastructure to maximize uptime and maintain a high level of secured performance. United SMB's full suite of flexible, scalable solutions enables our customers to grow their business and mitigate risk & compliance while assuredly operating their environment.
United SMB did a great job with our new VoIP system, and we are pleased to recommend their services to anyone needing an easy-to-use system with all the features you could need.
Business Owner, Austin, TX
We have been using United SMB's VoIP solutions for many years and appreciate their talented and dedicated team.
Office Manager, Dallas TX
United SMB is our hero. They delivered a solution almost overnight during a crisis with our previous carrier and saved us from experiencing a prolonged outage of the life-critical services we provide to vulnerable communities.
IT Director, Austin, TX
As someone working for a Contact Center as a Service (CCaaS) company, United SMB has been a good partner at every stage of the project. Since the initial onboarding to their support and account managers team. Highly recommend it if you need voice solutions worldwide.
Technical Services Manager, Houston, TX
Frequentry Asked Question
We enjoy cultivating a personal relationship with each of our customers and want to hear their feedback outside of IT troubleshooting. We don't look at IT issues as a "one-time" problem, but we examine the underlying causes for your issue. And, based on our findings, we then talk to our clients to identify specific IT solutions and IT strategies that would benefit not only their business but also our business-client relations.
Yes! We have great business partner relationships with companies like Microsoft, Hewlett-Packard, Dell, Lenovo, Cisco Systems, and other tech companies. We're able to leverage these partnerships with our suppliers into significant discounts for our clients.
For sure! All our contracts include onsite support, although most common support questions can be resolved remotely. In the event of a hardware or network failure, a technician will be dispatched to your place of business ASAP.
At United SMB, we know how important your data is and we also know how important it is to keep your data safe. The last thing anyone wants to hear is that their data has been breached, or worse, lost. We work with all our clients to set up a comprehensive data security plan, to make sure your data is as secure as possible.